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Status Glossary

Best Buddies uses a two-tiered system to describe the status of e-Buddies participants. This includes a participant's "e-Buddy Status" and "Match Status."

e-Buddy Status

e-Buddy Status generally describes the current status of the participant's e-Buddies application.

Approved

Application approved; currently active in e-Buddies. Participant MUST be listed as "Approved" in order to be matched.

Pending

Application has been received, but is still being processed; if a participant remains listed as "Pending" for longer than 3 weeks, please contact an e-Buddies staff member.

Graduated

Participant actively participated in e-Buddies in the past, but is not currently available to participate. If a participant is listed as "Graduated," but should still be actively participating in e-Buddies, please contact an e-Buddies staff member to have them reinstated.

Withdrawn

Participant is not currently active in e-Buddies, and has never been actively matched. If a participant is listed as "Withdrawn," but would still like to be actively participating in e-Buddies, please contact an e-Buddies staff member to determine what actions must be taken.

Match Status

Match Status describes whether or not an e-Buddy is currently matched.

Matched

Participant is currently matched with an e-Buddy. Participant MUST be listed as "Approved" in order to be "Matched."

Unmatched

Participant is NOT currently matched with an e-Buddy. If participant is listed as "Approved" and "Unmatched," then this participant is currently in the pool of participants waiting to be matched. If a participant remains listed as "Approved and "Unmatched" for longer than 3 weeks, please contact an e-Buddies staff member.

Match Pending

A suitable match has been located for this participant; participant will receive an e-mail confirming their new match within 24-48 hours. If a participant remains listed as "Approved and "Match Pending" for longer than 48 hours, please contact an e-Buddies staff member.

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